Policies & Documents

Time for care

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Overarching GDPR Policy and Procedure

General Data Protection Regulation

The purpose of this policy is to ensure that Nayland Care Agency Ltd understands the key principles of the General Data Protection Regulation

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Complaints, Suggestions and Compliments Policy & Procedure

manage complaints, suggestions and compliments

The purpose of this policy is to ensure that Nayland Care Agency Ltd has an effective system in place to manage complaints, suggestions and compliments.

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Service User Guide

the care that a person we support can expect from us

The purpose of this policy is to ensure that Nayland Care Agency Ltd has a Service User Guide that is accessible and describes the Care that a Person we support can expect from us

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