Florrie’s Story

Florrie’s story

The lovely Florrie was 98 when she was referred to Nayland Care in 2018 following a stay in hospital with Pneumonia.

Florrie’s story makes for a compassionate home care case study. Up until being in hospital, Florrie had lived a very active, independent life at home and had only just stopped driving. In Florrie’s words, this was “because I needed a new car and it would outlive me and so I won’t bother”.

On Florrie’s discharge from the hospital, it was agreed that she would move in with her daughter as she was very weak and frail. At the time of the assessment, Florrie made it clear that she was frustrated at having to have help as she had been so independent. She had spent her early years in domestic service and then once she married and had her own family, she was always looking after the older generations of her family.

It was explained to Florrie that the carers were not there to take her independence away but to help and support her. At first, Florrie was only able to do very little care for herself without getting too tired. But after a few weeks, with encouragement and patience from her care team, Florrie was able to do most things herself, and our carers were there to offer support with the things Florrie was still finding difficult.

Florrie loves the chats she has with her care team and says they brighten her day as they are always smiling. Florrie loves telling them about her life in domestic service and how after she married, she spent the war years raising her children while her husband was away in the army.