Nayland Care began providing care for Henry* in August 2019. Sadly, he had a stroke the previous year, which had left him with difficulties with his speech. Before his stroke, he was fit and active, driving his car to do his weekly shop even though he had been diagnosed with Dementia in 2017.
At first, our home care team would visit once a day to prompt him with personal care, supervise medication and to ensure that he was eating well and having a hot meal. In the beginning, it was clear that he did not want our help, since being very independent, he thought he was able to manage well by himself. The presence of our carers in his home made him feel very anxious and he refused our help on a daily basis, even though we were there to support him to live well at home. With tact and care though, we were able to encourage him to take his medication. Over time, he would even allow our care team to apply cream to his legs. On occasion though, he would still not accept any help with personal care and insist that he was able to do this himself. We were concerned for his welfare, even though he was managing to prepare his own meals and fluids each day.
We had regular contact with social workers, his doctor, and his family over our concerns that he was not allowing us to support him and we were also concerned that our presence was causing him distress by making him anxious with every visit. Through detailed discussions though, it was agreed that our visits were an important welfare check and it was in his best interests for us to continue to visit him daily to see that he was well and to prompt his medication.