Vision Statement

For people who use our service, our vision is to provide individuals with excellent care. The standards of care that we believe are important are:

  • Treating people as unique individuals
  • Encouraging people to have choice and control over their care or support
  • To listen to what people have to say and respond to their needs
  • To respect privacy and dignity
  • To make sure that our care plans are person centred and focus on strengths and abilities

 

We understand that our staff are the key to providing exceptional care. To ensure that we support a well-trained and happy workforce we make sure that:

  • Our meticulous recruitment procedure is always followed to make sure that all of the necessary checks are made for a person’s suitability to work in health and social care
  • New staff are closely supported throughout their induction
  • Staff undertake all necessary training to ensure that their knowledge and skills are up to date
  • Our culture is transparent, approachable and staff feel valued

 

We believe these values form the fundamental culture of our company.