Yes. If you are receiving social services funding support and have chosen direct payments as your payment method, we’re able to accept top-up payments.
We have a one-off assessment fee of £60 where we will come out to visit you, assess your care at home needs, and create a bespoke home care support plan.
For local authority-funded clients who opt in to access our customer portal, and for privately funded clients, we also have an ongoing admin fee of £5. This is added to each four weekly invoice and gives you access to an online portal where you can view your:
- Schedule (which carer will be visiting you and when)
- Individual care plan
- Risk assessments