Dementia Care

Time for care

At Nayland Care we’ve developed our
very own dementia care support service.

One that truly supports a person living with dementia
to live well whilst taking the pressure off family.

Our carers appreciate that dementia can often be as challenging for the person living with the condition as it is for family and friends. It’s not easy watching your loved one change in what can often be quite a profound way. It can be confusing and scary. But with the right dementia care at home support, we can help you manage the everyday challenges of living with dementia so that all those aspects of life that feel lost have the chance to resurface again.

In our view, to encourage independence, dementia care at home should focus on what your loved one can do rather than what they can’t. This includes keeping as physically and mentally well as possible.

Dementia care respite services

Dementia can be an incredibly frustrating condition to live with. Quite often a husband or wife has no choice but to step into the role of ‘carer’, which can change the dynamics of a relationship. If there’s no respite in place, this responsibility can become too much.

That’s where Nayland Care can step in to provide dementia care respite.

Where many care agencies are inflexible with their timings, we don’t like to work like that. What that means is, if your loved one is an early riser, we can schedule our visit earlier. Likewise, if they prefer to start their day a little later, we’ll take account of that. There’s no four three or four hour window waiting for your dementia care visit. We have time for care.

Our visits range from 30 minutes up to 24 hours depending on how much dementia care respite you and your loved one wish to have. You can also arrange dementia care visits several times during the day.

If you require a dementia care night service, our carers remain awake all night and are also happy to undertake other tasks such as domestic duties.


What our clients say


I would like to write on behalf of the family to give our thanks to the team who looked after Kay so well. Had it not been for their excellent care she would not have been able to live independently for as long as she did. Special thanks go to Karen who went above and beyond her role in supporting Kay.

Liz & Family -

To all the carers who looked after Jean, many thanks for the wonderful care you gave her. You all became part of the ‘family’ and we miss you all. You should all be proud!

Jan & Stuart -

Many thanks for your kindness and patience during the care assessment for my dad, Geoffrey. All is going well, and he is responding positively to your great caring staff.

Thirza - Daughter of Geoffrey

Supporting independence with compassion

Henry's family is very impressed with the way our carers have shown kindness and perseverance each and every day, staying calm while providing care.

View Henry's Story

We’re dementia care specialists

We’re passionate about delivering exceptional dementia care at home. Many people mistakenly assume that a diagnosis of dementia automatically means residential care, but with the right dementia support, it is possible to live a well and happy life at home.

This is why our dementia carers receive in-depth and ongoing training so that they can help those they support to safely remain within the comfort of their own home.

In addition to theoretical and care-based dementia training, our dementia carers have completed ‘experiential dementia training’. This is where the participant experiences what it might be like to live with dementia. This practical and interactive experience enthuses our carers and prompts new ways for us to support our clients.

Since dementia can take many different forms, our dementia carers have also received classroom-based theoretical training to understand the complexities of dementia and how to support a broad range of needs. This is delivered by our company director, Chelsey Cookson, who holds a degree in dementia studies and specialises in managing distressed behaviour in individuals with dementia.

For the relatives of the people we care for, this means that they can trust that our planning and delivery of dementia care is well informed.

Dementia Care Article
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Your dementia care plan

We have a specialist dementia homecare planning tool that is person-centre and outcome based so that we can really get to know the person and support their individual needs and preferences.

We focus on their strengths and abilities and build on these whilst identifying where there may be high levels of support needed and put a plan in place to meet them.

We’re always led by individual care needs and will regularly review the care plan to make sure that needs are being met. This is really important with a complex condition such as dementia so that care plans always remain relevant and the right amount of respite is offered to family members.

Home Care in Ipswich & Suffolk

Your care at home funding options

Whether you receive care funding from your local authority, the NHS or are completely self-funding us as a private healthcare service, you’ll receive the same level of care.

Our highly experienced home care team will carry out a full care needs assessment to create an agreed care at home plan. As part of this process, you will also be assessed to see how much you can afford to pay towards the cost of services and whether your care needs could be met by the local authority.

If you have eligible needs, the local authority has a duty of care to meet those needs, but it can charge for services. Alternatively, you may be eligible for NHS funding (if your care needs meet specific criteria) or choose to privately fund your care. Either way, we will create a support plan that carefully takes your finances into account.

Please click on the buttons to find out more:

NHS Continuing Healthcare

For clients with complex or palliative healthcare needs who meet specific criteria, the NHS can fund the support of Nayland Care as part of a continuing healthcare package of care.

Financial help from social services

If the council has assessed you, and agreed you need care and support, you will then be means-tested to see how much you need to contribute, if anything, and how much the council will pay.

Personal Budgets

Depending on where you live, you might be able to use a personal budget; another way in which your local council may pay towards any social care and support you need. It is designed to give you more choice.

Allocated Allowances

If you’re 65 or over and need help with personal care tasks, you may be able to claim Attendance Allowance (AA). If you’re under 65 and need care and support, you may be eligible for Personal Independence Payment (PIP).

Privately funded care

If you’re not eligible for local authority financial support, you’ll have to fund your own home care. Of course, we’ll always look for the most cost-effective way to meet your care needs.

Next steps

Reach out

Whilst our head office is based in Ipswich, we offer dementia care services in Tiptree, Nayland, Stowmarket, Bacton, Needham Market, Claydon, Woodbridge, Felixstowe, Framlingham, Saxmundham, Aldeburgh, Leiston and neighbouring villages.

Whether you’re a relative or a client, we would be delighted to meet and talk through our dementia homecare service. Please reach out to us on 01473 550481 or email