Personalised
Home Care Agency Services

Home care, often referred to as domiciliary care, is sometimes described as home help. Essentially, it is where a carer visits you in your home when you need extra help and support to live independently. A home carer may help you with personal care, home help, administering medication or they may accompany you out and about. A person-centred care plan will take into account your wishes and needs to make sure you can live a comfortable and fulfilling life at home.

People choose to enlist the help of a home care agency for several reasons. Sometimes, a relative or friend may struggle to cope with looking after a loved one. Family members may live too far away or have conflicting commitments. Having a home care agency they can trust to provide a high standard of personalised home care support can be a great source of comfort. The person being cared for may prefer the support of an independent carer too, especially with regards to personal care and home help. In Nayland Care’s view, a good home care agency should be person-centred and promote independence.

There are many benefits to choosing a CQC registered home care care provider over a non-registered service. Registered CQC care providers are audited and accountable to the relevant legislation. This is particularly important with personal care and medication where specialist training is needed to provide it safely.

People with personal budgets may feel tempted to opt for an unregistered provider due to lower hourly rates, but this can come with inherent risk. There is no overall accountability, meaning there are no checks and processes in place to ensure the person being cared for is safe from abuse, harm, and neglect.

Then there is the financial responsibility that also comes with hiring a non-registered home care provider. You will have to make sure the carer is paid, they have the correct insurance cover, sort out any pension contributions, holiday pay and resolve tax discrepancies. If they are ill and unable to make their appointments with you, you will also have to arrange cover.

With a CQC registered home care provider such as Nayland Care, you have none of these worries.

Most people’s care will involve a blend of different home care services, depending on an assessment of their needs and how they wish to be supported. There are six main home care services. These include personal care, medication support, companionship care, palliative care, domestic home help and specialist home care (including dementia care).

It’s important to remember that a full assessment of need should always be undertaken when deciding whether a care home or home care is the best option for somebody. Everybody’s care needs are different. Though, there are many benefits to having home care support rather than choosing a care home.

Being at home promotes a strong sense of wellbeing. After all, it is quite often where a person feels most comfortable and secure. If supported with the correct home care plan, many people can live independently who may otherwise have gone into residential care.

Home care is much less costly than care home fees that can quickly run into thousands, depending on how care is being funded.

Home care is very flexible and, if person-centred, can give a person a renewed sense of self-confidence in living well at home.
Home care is very flexible. You might need a carer only an hour per week or for several hours per day. It can also be dialled up or down depending on an individual’s care needs.

Home care can also provide much needed companionship for those feeling a little isolated and lonely. A regular, smiling face from a trusted carer can be incredibly reassuring and comforting.

With person-centred home care support, an individual is supported to adjust their weekly routine so that they can enjoy life and live as independently as possible.